RANT!!! RANT!!! RANT!!!
Jul. 8th, 2004 02:21 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
swingchickie*sigh*. i hate people sometimes.
had the nastiest phone conversation today with the billing person at my doctor's office. for the past several months, they have been sending me a bill for money i don't owe them... basically, when i had a visit back in january, they billed my old health insurance, instead of the new insurance i had just taken on. now, i'll admit, i should have contacted them sooner about the issue... but it kept slipping my mind, and it was their mistake so i didn't act on it urgently.
so, 3 days ago, i called this billing person to give her the correct insurance information. she waited until today to call me back, and in her first breath, proceeded to rip me a new one. i was horrified. i can understand that she is in a job where she must deal with nasty people all day, but good lord, i was trying to be pleasant with her and she just let the conversation devolve. by the end of it, she was insinuating that i was at fault, and/or that i was lying about the situation. like i would do that over a bill of only $90.
so, long story short, it's still not resolved, she's going to call me back, and in the meantime i'm hopping mad and considering switching doctors. grrr.
in good news... the office manager at one of my customers told me this morning that, in my new pixie haircut, i looked "stunning". i gave her the biggest hug ever.
had the nastiest phone conversation today with the billing person at my doctor's office. for the past several months, they have been sending me a bill for money i don't owe them... basically, when i had a visit back in january, they billed my old health insurance, instead of the new insurance i had just taken on. now, i'll admit, i should have contacted them sooner about the issue... but it kept slipping my mind, and it was their mistake so i didn't act on it urgently.
so, 3 days ago, i called this billing person to give her the correct insurance information. she waited until today to call me back, and in her first breath, proceeded to rip me a new one. i was horrified. i can understand that she is in a job where she must deal with nasty people all day, but good lord, i was trying to be pleasant with her and she just let the conversation devolve. by the end of it, she was insinuating that i was at fault, and/or that i was lying about the situation. like i would do that over a bill of only $90.
so, long story short, it's still not resolved, she's going to call me back, and in the meantime i'm hopping mad and considering switching doctors. grrr.
in good news... the office manager at one of my customers told me this morning that, in my new pixie haircut, i looked "stunning". i gave her the biggest hug ever.
